BY KAOS - E-Commerce Return Policy:

 At BY KAOS, we want to ensure your complete satisfaction with your online shopping experience. If you are not entirely satisfied with your purchase, we're here to help. Please read our return policy carefully to understand your options and the process for returning products.

1. Eligibility for Returns You are eligible for a return if: - You received a damaged, defective, or incorrect item. - The item you received is not as described on our website. - You changed your mind or are dissatisfied with the product, subject to certain conditions (see Section 3). - The item is within its eligible return period (see Section 4).

2. Non Returnable Items The following items cannot be returned: - Items that have been used, altered, or damaged by the customer. - Personalized or customized items, unless they are damaged or defective. - Items that are not in their original packaging with all labels and tags intact.

3. Returns Due to Change of Mind If you change your mind about your purchase, you may return the item within 14 days from the date of delivery. In this case, you will be responsible for the return shipping costs. The item must be in its original condition, unopened, and unused.

4. Returns for Damaged, Defective, or Incorrect Items If you received a damaged, defective, or incorrect item, please contact our customer support team within 14 days of receiving the item to initiate a return. We will provide you with a prepaid return label, and you will not incur any shipping costs.

5. Return Process To initiate a return, please follow these steps: a. Contact our customer support team at info@bykaos.com to request a return authorization. b. Package the item securely in its original packaging, along with any accessories and documentation. c. Attach the return label provided for damaged, defective, or incorrect items or arrange your own return shipping for change of mind returns. d. Ship the package to the address provided by our customer support team.

6. Refund Process Once we receive your returned item, we will inspect it to ensure it meets the return criteria outlined in this policy. We will then process your refund, which may take up to [X] business days. The refund will be issued to the original payment method used for the purchase.

7. Exchange Process If you would like to exchange an item, please contact our customer support team. We will assist you in arranging an exchange if the item is available.

8. Contact Information If you have any questions about our return policy or need assistance with a return, please contact our customer support team at: info@bykaos.com.

9. Additional Terms - By Kaos reserves the right to refuse any return that does not meet the eligibility criteria mentioned in this policy.

This return policy is subject to change without notice, and the most current version will be posted on our website. Thank you for shopping with By Kaos. We appreciate your business and are committed to providing you with an excellent online shopping experience.